We Asked, You Said, We Did

We take your feedback seriously and try to use it whenever we can.

Here are some of the issues we have recently consulted on and their outcomes.

We asked

We asked for your views on the proposed restoration of the Grade 2 listed East Lodge building at Nunhead Cemetery, as well as additional facilities and activities you would like to be made available there in the future.

You said

You showed great support to the project and gave us lots of feedback on how you value the site at the moment and how it could be improved through the provision of facilities and a programme of activities.

The consultation results can be viewed here.

We did

We submitted a funding application in order to develop the project further and to eventually deliver it.

Should the application be successful, the development phase is expected to start in Autumn 2022 and will involve some in-depth public engagement activities throughout 2023.

All the ideas collected through the survey will inform the interpretation strategy and activity plan.

We asked

We asked local residents and businesses for their views on proposals to pilot a street market on Melbourne Grove, near the junction with Grove Vale.

You said

The majority of respondents supported the idea of a market. Local residents raised concerns about the potential for litter, smells from hot food, and additional parking pressures.

We did

* Please note - the market will not now be going ahead on 10th September as planned *

We are proceeding with a trial market between 10th September and 31st December 2022. This will run between 10am and 4pm each Saturday, and consist of no more than 12 stalls.

We plan to try a number of different operators, so we can see what best meets the needs of the local community. We do not plan to include any hot food stalls. The market operators and vendors will be expected to keep the area clean and keep any disturbance to a minimum. We are in discussion with the operators and council parking managers about managing parking pressures.

The trial will be reviewed in late 2022 before any decision on a permanent market.

We asked

We asked whether residents in the existing ‘Zone T’ parking zone and an extended area bounded by Old Kent Road, Meeting House Lane and Sumner Road, wished to see parking controls implemented.

You said

The majority of respondents stated a preference for parking controls, and noted that they experienced considerable parking pressure. The majority also wanted this to operate Monday-Friday during the day.

We did

We made a recommendation to the decision maker to proceed with an extended parking zone, to operate Monday-Friday 8am-6.30pm. This has been agreed, subject to statutory consultation expected in Spring 2022.

We asked

What do you think about proposals for a weekend street market on Melbourne Grove?

You said

Most people who responded thought this was a good idea - but with some concerns about street cleaning, parking and the mix of stalls, among other details.

We did

We are proposing to run a trial of the street market later in spring 2022. The market would operate 10-4 on Saturdays and have no more than 12 stalls. We have launched a new survey (running until 1st March 2022) so that local residents and businesses can tell us any specific considerations and concerns they may have.

We asked

We asked for your views on our new property licensing proposals and a Gold Standard Charter for Landlords to improve privately rented properties and your community.

You said

42% were in favour of our proposals to introduce an additional licensing scheme for houses let in multiple occupation (HMOs) with only 17% disagreeing.

45% were in favour of our selective licensing proposals for properties let in the private rented sector occupied by couples, individuals or a family. Only 20% disagreed.

67% of respondents said they would be more likely to move into a property let by a landlord who had signed up to our Gold Standard Charter.

A more detailed summary of the responses to the survey can be seen in the file ‘Consultation Final Report’.

We did

Following the outcome of the survey we made some changes to the conditions that will be attached to the licences and some of the property types included in the schemes. A list of these changes can be seen in the document ‘Council’s Consideration of Consultees Responses’.

Final Designation Declarations can be viewed below:

Additional Licensing

Selective Licensing

We asked

We asked you whether you would like to change the location of the permeable road closure on Alberta Street or keep the closure in its current location. There were three options to choose from which provided different access arrangements, parking changes and impact on walking and cycling.

You said

You said - You told us that the majority of respondents to the survey (53%) preferred Option 3, this is to keep the permeable road closure in its current location on Alberta Street.

We did

Following the outcome of the survey the permeable road closure has stayed in its current location. A further review of all the low-traffic neighbourhood measures installed in Walworth as experimental measures will be carried out in Summer 2021.

We asked

We asked service users and providers for their views on the updated Travel Assistance Policy 2020, and in particular whether the terms of the policy were sufficiently clear.

You said

Overall respondents found the revised policy sufficiently clear, but offered comments on some of the specific terms.

We did

We have implemented a number of detailed changes to the text of the Policy, and the revised Travel Assistance Policy has now been approved by the Lead Cabinet Member.

We asked

What time of day are you able to leave waste out for collection in the morning and evening?

You said

  • In the morning between 8am and 9am
  • In the evening between 6pm and 7pm

We did

  • We listened to the views expressed by residents and businesses
  • We will use the most popular suggestions (as above) for the Camberwell Town Centre scheme
  • As with other areas that benefit from the scheme, there will be no waste or large commercial waste bins on the streets of Camberwell Town Centre for most of each day
  • These arrangement will make the area cleaner and more pleasant for everyone

UPDATE:

Southwark Council has made the decision to postpone the roll-out of the timed waste collection scheme to Camberwell in response to the current impact COVID-19 (coronavirus) is having.

The current government advice is for non-essential businesses to close and for people to stay at home unless they are travelling for the reasons given in the guidance. It is essential for us as a council to follow the government advice regarding staff, and the stay at home requirement, in order to limit the spread of the virus.

We asked

We want to change how the streets perform so that we can improve:

  • walking - by providing new crossings and widening footways
  • cycling - by providing segregated cycleway
  • bus reliability - improving bus journey times
  • local access issues - by creating two-way streets
  • public realm - such as Lower Road shopping area

We asked what you thought of our propoposals which included:

  • All roads are made two-way, except for Cope Street, Croft Street and a small section of Hawkstone Road
  • Lower Road between Rotherhithe Old Road and Redriff Road becomes bus and cycle only to enable connections with Cycleway 4 and the Rotherhithe Cycleway
  • The through route for traffic becomes Rotherhithe Old Road, Rotherhithe New Road, Bush Road and Bestwood Street
  • A segregated two-way cycleway is provided along  Lower Road, this forms part of the overall Cycleway 4 proposals
  • Straight ahead movement introduced from Plough Way into Rotherhithe New Road
  • Five new pedestrian crossings
  • Public realm improvements including new planting
  • Three trees removed, 13 new trees provided. Over the two projects there is an overall gain of five trees
  • Amendments to some bus routes

You said

In total, there were 1220 respondents to the online consultation.  Approximately 70% of those that responded supported the proposals.  The full report can be found here.

We did

We are now reviewing the scheme in light of the comments and suggestions that have been raised.  The review is expected to be completed in the Autumn of 2020.

We asked

We are consulting on creating a cycleway in the Rotherhithe area.

Future cycling demand is predicting there will be a significant desire to\from Peckham and beyond, with up to 150 cyclists using the route during the peak period, in the event of a free ferry crossing being developed.

We have developed proposals to link Cycleway 4 and Quietway 14 as a first phase and we are exploring potential connections towards Peckham.

We asked what you thought of our proposals which included:

  • Existing roundabouts replaced with new traffic signals with pedestrian crossings on each arm of the junction
  • Two-way segregated cycleway on Redriff Road \ Salter Road between Lower Road and Rotherhithe Street
  • Four new zebra crossings with three with cycle crossings
  • 15 trees removed with nine new trees proposed. Over the two projects there is an overall gain of five trees

You said

In total, there were 357 respondents.  Approximately 78% of those that responded supported the proposals.  The full report can be found here.

We did

We will be making some changes to our proposals that better address your concerns and suggestions - see the link to the Individual Decision Maker report here. These proposals will proceed onto subsequent design phases, followed by statutory consultation, and construction during 2020.

We asked

Would residents in the area of the ‘Zone G’ parking zone like to see changes to the hours of operation of the zone, and whether residents in the Shad Thames area would like to see a separate zone.

You said

58% of those who responded were in favour of changing the operating hours of the parking zone. 38% wanted no change and 32% requested that the operating hours be extended to Monday to Sunday 8am to 11pm.

As part of this consultation we also asked if the Shad Thames area should be made into a distinct controlled parking zone with its own permits and operating hours. 61% of respondents answered no to this question.

We did

We recommended to extend the operating hours of CPZ‘G’ from Monday to Friday 8.30am to 6.30pm to Monday to Sunday 8.30am to 11pm.

This was put out to statutory consultation in 2020. However, as a result of the Covid-19 emergency, many people felt they were unable to participate. Therefore, the statutory consultation will be re-run in 2021. Please note that it will be advertised in the local newspaper, Southwark News, the London Gazette and the council’s traffic management webpage.

Should you need more information in regards to the legal requirements, please visit via The Road Traffic Regulation Act 1984; the Local Authorities' Traffic Orders (Procedure) (England and Wales) Regulations 1996 and the Traffic Orders Procedure (Coronavirus) (Amendment) (England) Regulations 2020

We asked

We asked Walworth residents to give us their ideas for the new Library and Heritage Centre

You said

You provided a huge range of ideas and suggestions, which you can read in the report here.

But our No.1 message to take away is:

We have a big place in our hearts and minds for libraries and museums and the role they play in communities. We are excited by the opportunities this new facility brings to Southwark and Walworth.

We did

All the ideas you provided will be shared with the design team who are developing the concept design for the new Library and Heritage Centre. This design will be brought back to the community later in the year.

We asked

We are proposing to amend the approved design for the junction tables on Balfour Street with John Maurice Close, Henshaw Street and Chatham Street to reduce the level of disruption on residents.  We asked which option you prefer and how the disruptions would affect you.

You said

We received a total of 72 responses:

Balfour Street, John Maurice Close and Henshaw Street – 40 responses

38% supported Option A (block tables)

63% supported Option B (asphalt tables) 

Surrounding Streets – 32 responses

84% supported Option A (block tables)

22% supported Option B (asphalt tables) 

We did

We have reviewed all the feedback we received and given particular consideration to the residents of Balfour Street, John Maurice Close and Henshaw Street, particularly those residents with disabilities.  Considering all the feedback received a decision has been made to amend the approved design and proceed with Option B (asphalt tables).

Please refer to the Balfour Street Raised Table Summary Report for further details regarding the feedback we received.

We asked

We developed an online survey, which was promoted by direct mail to addresses on Athenlay Road.

In all questions, respondents were encouraged to provide answers based on their experiences living on and travelling through Athenlay Road.

As part of the survey we asked questions about people’s reasons for being on Athenlay Road and their mode of transport, and out of speed humps and build outs which proposed intervention would they prefer.

You said

We received 49 responses.

Many respondents noted that they had witnessed accidents or near misses on or around Athenlay Road.

Respondents expressed a preference for speed humps with a majority of 69.4%, as against 22.4% for build-outs.

We did

From the consultation data we will be proceeding with plans to install sinusoidal humps along Athenlay Road in order to prevent traffic speeds. These works are programmed for September 2019.  Along with this intervention, we are also currently designing improvements at the junction of Athenlay Road and Kelvington Road to reduce the junction width to help prevent speeding vehicles from turning into the junction, whilst also creating a shorter and safer crossing point for pedestrians.

We asked

In January and February 2019 we asked for your views on a proposed controlled parking zone in East Dulwich, as well as a number of suggested healthy streets improvements.

You said

We received a very large number of responses to the informal consultation in January and February 2019. Overall residents did not want to see a parking zone covering this whole area. Residents of the streets closer to East Dulwich Station were in favour of a parking zone. The majority of respondents within the reduced area were in favour of an all day zone.

We did

We produced an interim report in April 2019 for the purposes of inviting feedback from community council on the interim recommendations.

In the interim report we recommended a parking zone to cover a number of streets close to East Dulwich Station with all day parking restrictions.

Comments on the report were invited from Community Council.

The report was discussed at the Dulwich Community Council Forum meeting on 27 April 2019. Dulwich Community Council gave the following feedback:

•        For the proposed ‘Melbourne Grove’ area to exclude a number of streets adjacent to Lordship Lane where there was no evident majority (Blackwater Street, Bassano Street, Chesterfield Grove, Ashbourne Grove and Melbourne Grove south of East Dulwich Grove)

•        For the area to be named ‘East Dulwich Grove zone’.

A final consultation report and individual decision making report were presented by officers to the decision maker in July 2019 and a decision was made in August 2019 to proceed to statutory consultation on an East Dulwich zone comprised of a small number of streets close to the train station to operate Monday to Friday 8.30am to 6.30pm. Details of the decision report, including the relevant reports can be found on the moderngov website  

The statutory consultation ran for four weeks ending 17 October 2019. The traffic order notice can be found on the councils traffic order page.

Following statutory consultation, officers presented an objection report to the decision maker for determination. The report will be published on the moderngov website  

For updated timescales on the project please refer to the project website: www.southwark.gov.uk/eastdulwichparking

 

We asked

We asked residents for their views on a proposed parking zone in the 'Peckham West' area, as well as a number of healthier streets features.

You said

We received a large number of responses to the informal consultation in January and February 2019. There was no overall majority across the area either for or against a parking zone, with results varying street by street. When responses were adjusted to include those that would change their mind, there was majority support, and the highest number of responses were in support of an all-day zone, albeit by a small margin.

We did

We produced an interim report in April 2019 for the purposes of inviting feedback from community council on the interim recommendations.

In the interim report we proposed a parking zone to cover the whole of the study area with all day parking restrictions.

Comments on the report were invited from Community Council.

The report was discussed at the Dulwich Community Council Forum meeting on 27 April 2019. Dulwich Community Council gave the following feedback:

•        Peckham West to exclude Ondine Road and East Dulwich Road

•        Hours of operation reduced to 2 hours

A final consultation report and individual decision making report were presented by officers to the decision maker in July 2019 and a decision was made in August 2019 to proceed to statutory consultation on an Peckham West zone comprised of a small number of streets close to the train station to operate Monday to Friday 8.30am to 6.30pm. Details of the decision report, including the relevant reports can be found on the moderngov website . The statutory consultation ran for four weeks ending 17 October 2019. The traffic order notice can be found on the councils traffic order page.

Following statutory consultation, officers presented an objection report to the decision maker for determination. The report will be published on the moderngov website  

For updated timescales on the project please refer to the project website: www.southwark.gov.uk/peckhamwestparking

We asked

We asked residents to evaluate two proposals for the redevelopment of Walworth Town Hall.

You said

Respondents told us that the proposal by General Projects better met the aspirations of the local community. However, there were concerns that neither proposal provided a good mix of uses, as much publically accessible space as people wanted or were sympathetic to the building's heritage. Respondents were concerned about the loss of library and heritage provision, length of the lease, security around the commitment to the community space and how the community space will be managed.

We did

Now that cabinet has approved the recommendations for the preferred bidder we are proceeding discussions with General Projects. As noted in the cabinet report we have negotiated modifications to the proposed lease terms and security through a covenant around the minimum amount of community space. We have also committed to a process of engagement to determine the vision and operational options for the community, arts and culture space.

Alongside the Walworth Town Hall project  the council has approved the leasing of ground floor space for a new 559m2 library and Southwark heritage centre on the Walworth Road. This will help meet the need for local community library facilities and will promote Southwark’s heritage through exhibition and learning opportunities. Additional consultation will be carried out to gain an understanding of people’s ideas for the new library and heritage centre.

We asked

For your views on the latest plans for Dickens Square Park

You said

You liked the designs, and gave us lots of feedback on the details.

We did

A fourth and final community consultation took place in March-April 2019. See report below. The final design will be submitted as a planning application in August 2019.

We asked

We engaged with residents and key stakeholders in September and October 2018 in regards to a trial ‘No entry’ measure in Champion Hill intended to cut the high volumes of through traffic especially as the road is part of a cycle route ‘Quietway 7’.

The trial is still live. The feedback questionnaire has been closed and we are currently preparing a monitoring report.

You said

We received hundreds of responses in 2018, including a range of very helpful suggestions. The majority of people (57%) within the consultation area were in support of the trial with 71% of residents in Champion Hill in support. Further afield there was less support for the trial.

The main concerns raised during consultation:

  • Accessing the main road is difficult from Grove Hill Road due to the banned right turn and will displace traffic onto other residential roads,
  • The trial will cause congestion on the main roads and unacceptable delays to buses and emergency services.
  • The trial will increase traffic flows in Camberwell Grove, also on the quietway.

A summary consultation report (Dec 2018) of the trial is attached below.

We did

A decision has been made to proceed with the 'no entry' trial which will be monitored using before and after data within a 6-9 month period. A comprehensive monitoring and evaluation plan has been set up to ensure that impacts of the trail are carefully identified and assessed, and if necessary, mitigated to ensure any negative impact is reduced. This is available in the "Consultation summary and next steps" document attached below.

The timescales are listed below (updated in Nov 2019; consultation on permanent feature to occur in Feb 2020 rather than late autumn 2019):

  • Winter 2018/19: Independent road traffic safety audit and final design of trial no entry
  • January 2019: Experimental Traffic Management Order
  • January 2019: Baseline data gathered as per final traffic monitoring plan 
  • Monday 4 February 2019: Construction begins (weather permitting)
  • Week of 4 February 2019: Trial to go live (weather permitting)  
  • February 2019 - Winter 2019/20 (9-12 months): Monitoring period, including settling in period and monitoring surveys.
  • February 2020: Results of monitoring analysed and presented and consultation on permanent feature
  • Spring 2020: Decision making- consultation report and recommendations
  • Summer 2020: Make permanent/remove/modifications/mitigation (subject to statutory consultation)

The trial will be carefully coordinated with the Camberwell Traffic Management Study (currently in early stages of the project) where possible to ensure joined working and a single purpose outcome of creating Healthy Streets for all in the Camberwell area. We are also coordinating with other road works in the area during the trial monitoring and construction.

We asked

What is your experience of the look and feel of Crystal Palace Parade.

You said

The area of the double-dutch roundabouts is much easier for pedestrians to use now, but there are some difficulties for motorists and cyclists.

We did

We agreed to look at signage and navigation issues as part of the 'snagging' process for the Crystal Palace Parade project, based on the comments we received.