Community Legal Advice Services Survey
Overview
Southwark Council has been committed to supporting universal, free at point of access legal advice for residents experiencing issues with benefits, housing, immigration and other social welfare areas for many years. In addition to Council provided services, the Council also contracts to support residents with independent, community-based services. These services are divided into two contracts:
- The generalist service, which supports residents to identify issues and provides information, advice and (where relevant) signposting/referral to specialist services
- The specialist service, which supports residents with complex advice, casework and legal representation
Both contracts are due to end in March 2025. We intend to recommission these services, but before we do we want to find out what advice services you would like to have in place.
Why your views matter
This consultation will inform our next steps in designing the future of these services. Your responses provide valuable insight into what services should be provided, how they should be provided and how to support people to access them.
Thank you in advance for your time. If you would like more information on these services or the contracts, please contact us using the email address or phone number listed.
If you need support now
Contact Citizens Advice Southwark
Website: https://www.citizensadvicesouthwark.org.uk/
Tel: 080 8278 7849
Telephone hours: Monday, Wednesday, Thursday, Friday 9:30am-4:30pm, Tuesday 09:30am-7:00pm
Walworth office: 6-8 Westmoreland Road, SE17 2AY
Peckham office: 97 Peckham High Street, SE15 5RS
Drop-in service opening hours: 10:00am-2:00pm Monday-Friday
Areas
- All Areas
Audiences
- Anyone from any background
Interests
- Communities
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